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Serious water damage can occur from a number of sources such as broken pipes, clogged drains, damaged skylights or windows, or construction related incidents.


  • Remain Calm.
  • Notify the Management Office immediately at 630-250-9700 and report the exact location and severity of the leak.
  • If there are electrical appliances or other outlets near the leak, use extreme caution.  If there is any possible danger, evacuate the area immediately.
  • If you know the source of the water and are confident of your ability to stop the flow (i.e. unclog the drain, turn off the water, etc.) then do so.
  • Be prepared to assist as directed in protecting objects that are in jeopardy.  Take only necessary steps to avoid or reduce immediate water damage such as covering objects with plastic sheeting, or moving small or light objects out of danger.
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